John & Wendy Wilby

Dear Glenn

When we sent you an Email during Easter 2010 requesting advice and a quote, we did not expect to hear from you until after the holidays. We were surprised by your rapid response, same day, and you were on site the next day.

Your calm manner and obvious knowledge immediately re-assured us that our problem was relatively minor and your advice as to the method for replacement of our steel piers was logical and in line with what I am sure is best building practice.

From the time we first contacted you until the work was completed was just over 1 month, considering that you had to have the piers made and hot dip galvanised, then having witnessed the extremely hard work that you and Rob put in to complete the task, this was nothing short of an astounding effort.

At all times your obvious knowledge and skill was evident, you work hard, you don’t make a mess of the site and you clean up everything when you finish. The site was cleaner when you left than before you started !

With the new steel piers in place it is obvious that the structure is now rock solid and will stand long into the future, even our friend, who is an engineer, was extremely impressed with your work. What is more impressive is that your careful placement of jacks to hold the house up while you worked on replacing the piers, meant that there was absolutely no movement or cracking in the structure above.

Thank you so much for all your hard work and the care you took with our house. I will always recommend your services to anyone in need of house re-stumping. Please feel free to invite anyone to contact us for a verbal reference or an inspection of the work you completed.

Yours sincerely

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